Every wished you had a playbook to combat churn? Now, you do. Churn hurts a lot – but not something enough agencies focus on. Agencies

There’s one major reason why many marketing teams fail.  It’s the manager. For agencies –  this is usually the founder. A founder who hasn’t managed

Firstly, I love Hubspot – so I’ll be talking about Hubspot here – but the same logic applies to any CRM, Data in Hubspot will

What’s the right cadence to keep your sales team on track? And how do you toe the fine line between micromanagement & empowering your team

How do you get your sales team to perform better? It starts with you (the manager/founder). Set clear goals. Make it easy for them to

In today’s competitive market, Glassdoor reviews play a massive part in your agency’s brand image.  And, get this – it doesn’t only impact recruitment. It

You’ve hired good salespeople. You’ve got a decent volume of leads coming in. But -You’re still not hitting the goals you want to hit consistently

I speak to a lot of founders every day. And there’s one thing that’s common across all of them. They are all measuring the wrong

99% of agency founders struggle to hire fast enough. High workload → unhappy employees → poor quality of work → high customer churn. And let’s